Terms and Conditions

Privacy policy

Isis Creative Framing Ltd is committed to protecting your privacy. This privacy policy tells you about our online policy and ensuring the security of your information. To prevent unauthorized access or disclosure, to maintain the accuracy of all data and to ensure the appropriate restrictions on use of information, we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. If you do provide personal information, we will not disclose (share, sell or divulge) it to external organisations unless we have requested and been granted your permission or are required to do so by law. We will maintain this information, as well as your business activities and transactions, according to our normal confidentiality standards. This website may contain links to Websites, including those of our third party content providers that have different privacy policies and practices from those disclosed in these pages, and are not authored and/or owned by Isis Creative Framing Ltd. We make no guarantee or promises about the information on those websites and cannot accept responsibility for the actions or inaction of their operators. If you have any comments or questions about our privacy policy or terms of use, please send them to this email address: framing@isiscreative.co.uk

Collection of Your Personal Information

When you visit this site, certain kinds of information, such as the website that referred you to us, your IP address, browser type and language, and access times, may be collected automatically as part of the site’s operation. We also may collect navigational information, including information about the pages you view, the links you click, and other actions taken in connection with the site.


Copyright and other intellectual property rights under international conventions protect the contents of this web site. No copying of any words, images, graphic representations or other information contained in this web site is permitted without the prior written permission of the webmaster for this site. The contents of this web site are for general information purposes only and are not intended to be relied on by any user for any purpose. Isis Creative Framing Ltd accepts no responsibility for any loss of any kind, which may arise from the use information contained in this site or from accessing this site.


In the rare event that you wish to change your mind and cancel work already entered into our system then a minimum cancellation charge of £20 will apply. Any materials, work or other items done or procured for your order will also be charged for in addition to the cancellation charge. All charges are subject to vat at the prevailing rate.


All work undertaken must be fully paid for before removal from our business premises.  The title of the goods does not pass until fully cleared payments are received.


You will be notified when your work is finished and ready for collection unless a pre-arranged date has been agreed. If the work is not collected on the agreed date or within one month of being completed we will endeavour to use whatever contact details have been given to us to make contact to remind you the work is ready for collection. After a period of one month from the completion date, if goods are still not collected, we may at our absolute discretion charge a minimum of £5 per item per week storage. If the goods are not collected after 3 months, whether they have been paid for or not, then we reserve the right to sell or dispose of them with no refund.